(1) We may store several names, phone numbers and email addresses for a customer e.g.
Accounts, Manager. Sometimes this information will be personal such as a named
individual with a personal email address and mobile number, and other times it maybe
generic information e.g. firstname.lastname@example.org.
(2) Date of Birth may be held for sole traders when performing credit checks
(3) We store bank details if we make payments by cheque or BACS transfer. We do
not store credit / debit card details (we are PCI DSS compliant in this area).
(4) Someone who has registered an interest with us would have provided consent to
receive brochures, marketing emails, etc.
(5) We need to capture personal information in order for us to successfully run
surveys, competitions and other promotions helping us give you what you want.
In addition, our web sites and other technologies automatically collect certain
information (see below) to help us administer, protect, and improve our services;
analyse usage; and improve users’ experience.
Information we collect automatically:
not pass on or in any way collect personal information about you as an individual
user. Cookies are placed onto your machine by every website you visit, and
most of those websites, including ours, may not function correctly without them.
However, if you would like to disable cookies, you can read how to do so in your
browser on AboutCookies.org.
History Heraldry uses the following cookies:
(a) First Party Cookies: These cookies are created by
historyheraldry.com to enable the functionality of various aspects of our website,
typically random numbers and letters (PHP session cookie) which identifies a
specific user’s session. This will expire when you leave the website.
(b) Third Party Cookies: These are created by companies to provide
various services which we use to enhance our site. The only one we use is Google
Analytics used to determine where visitors are coming from and what content they are
looking at. No personal information is collected by Google Analytics. Cookies
beginning with _ga, _gat, _utm(x) are used to collect information about traffic and
We may also collect information about your device each time you use a site. If you
have an account with us, we may collect information from or about the computers,
phones or other devices where you log into our services. We may associate the
information we collect from your different devices, which helps us provide
consistent services across your devices. Examples of the device information that we
collect include operating system, hardware version, browser type and IP address
We also collect log information when you use our website which includes amongst other
things – device information such as web browser type and language; how long you have
been on our web site; pages viewed, identifiers associated with cookies or other
technologies that may uniquely identify your device or browser, and pages you visit
before or after navigating to our website.